Thursday, May 21: The J will close at 6 p.m. for Shavuot. Friday, May 22The J will be closed in observance of Shavuot. | Monday, May 25: The Fitness Center will be open 7 a.m.-6 p.m.

Attending A Performance

Is parking free?

Parking is available anywhere around the Jewish Community Campus and is free.

When and where do I enter?

The White Theatre auditorium doors open 30 minutes before show time. Patrons may enter the Jewish Community Campus at any open door at least 60 minutes before showtime. The main entrances include the main North entrance and the West entrance closest to the theatre.

Is The White Theatre ADA accessible?

The White Theatre is an accessible facility - we make every effort to provide an enjoyable experience for all of our patrons. Assisted Listening devices will be available for all performances, and many shows include our signature Open Captioning services. Should you need any assistance, please do not hesitate to speak to a staff member or a volunteer.

Late Seating

Based on the needs of a production, an all-door hold may be instituted for late seating. This means that the House Manager will seat late arrivals at an appropriate time and reserved seating may not be honored at that time, but patrons may move to their reserved seats at intermission.

Backstage

Only cast, crew, and staff are allowed backstage. Family members and friends may visit anyone in the cast or crew in the lobby hallway outside the door marked “Backstage” after the performance.

Cell Phones

We ask our patrons to place cell phones to silent or vibrate mode before the performance begins.

Photography

No photography or videotaping is allowed (including cell phones). In addition to being distracting and potentially dangerous to the cast and audience, it is prohibited by our royalty contracts.

Food/Drink

Only bottled water with a cap is allowed in the White Theatre during performances. Our concession stand is open 45 minutes before a performance, closing 15 minutes before a performance begins, and during intermission.

Lighting

Theatre performances are generally dark. Standard aisle and entry/exit illumination is on during the performances and in compliance with fire and safety codes.

Sound

Hearing Assist devices are available upon request from the House Manager. These devices consist of a radio frequency receiver with an earbud adapter, or you may bring your own headphones. The system is also equipped for hearing induction loop for individuals that have access to this feature built into hearing aids.

Ticket FAQs

Can I pick my tickets up at Will Call?

Should a patron wish to pick up their tickets on the day of the performance, we offer Will Call. Tickets may also be printed from home or left on your cell phone for scanning. You chose your option at the time of the sale. Options cannot be changed after the sale is complete.

Can I exchange my ticket?

Single & Season Tickets may be exchanged for the same show up until 48 hours before the performance. (Tickets may be subject to a per ticket charge for a change of date.) Same seat selection with an exchange is NOT guaranteed.

If I can no longer attend, can I receive a refund?

No refunds are available for purchased tickets. All exchanges must be requested at least 48 hours prior to performance.

Do you offer any discounts on tickets?

Occasionally, Arts & Culture will run a special promotion for various offerings at The J. Look for postcards, social media, and e-blasts to see what’s coming! You can also receive discounts on tickets by becoming a Friend of Arts & Culture or a J Member. Additionally, Groups of 10 or more and current students can also receive a discount on shows.

What cards do you accept?

We gladly accept Visa, Mastercard, Discover

Facility and Policies

What steps are being taken at The White Theatre to decrease the spread of illness?

To promote and maintain a healthy environment, The White Theatre staff has implemented the following:

  • Hand sanitizer is available near the Box Office window
  • Ushers and staff are washing their hands frequently
  • Ushers in the concession stand are wearing gloves
  • Ushers are wearing gloves when picking up after performances
  • Programs are not being reused
  • The armrests and the tops of seatbacks are wiped down with Clorox wipes after each performance

When and where do I enter?

The White Theatre auditorium doors open 30 minutes before show time. Patrons may enter the Jewish Community Campus at any open door at least 60 minutes before showtime. The main entrances include the main North entrance and the West entrance closest to the theatre.

Is there an intermission?

Most productions/performances at The White Theatre will have a 15-20 minute intermission. Please refer to the specific events for running times and intermission information.

Does The White Theatre offer concessions before or during the show?

The White Theatre has a concession stand that opens pre-performance and during intermission. For 7:30 p.m. productions, the stand typically opens at 6:45 p.m. For 2 p.m. productions, the stand typically opens at 1:15 p.m. We have a variety of cold and hot drinks, fresh baked cookies plus pretzels and chips available for sale. We take credit cards, cash, and checks. A Kosher option is available.

The White Theatre also offers a fully stocked bar for most performances offering beer, wine, and simple cocktails for purchase.

Is it cold in The White Theatre?

The White Theatre is set to 72 degrees Fahrenheit, but the temperature may vary depending on seating location. We strongly recommend bringing a light jacket or sweater based on your personal preferences.

How can I support The White Theatre and Arts & Culture at The J?

Did you know that ticket sales only cover 60% of the expenses of running our season at The White Theatre? Learn more about becoming a Friend of Arts & Culture to help keep the arts alive! Your generous donation will help us provide engaging, thought-provoking, and entertaining performances to the public, allowing us to forge closer links between the arts and greater community. We also have opportunities to connect your business to The J and our membership base while showcasing your company as a community partner. Learn more about the levels and benefits here. Get involved with our Arts & Culture Steering Committee. There are also plenty of opportunities to volunteer as a way to get involved in our programming and performances! Visit our Volunteer page for more information.

Can I rent the Theatre?

The beautiful Lewis and Shirley White Theatre is available for reservations for 501(c)3 organizations. Please fill out the Facility Rental Form to begin the rental process. We also offer the opportunity to rent out The White Theatre for a private performance.

Can my child have a birthday party here?

Visit our Birthday Party page to learn more about package options at The J!

Can I rent props or costumes from The White Theatre?

The Arts & Culture department at The J has an extensive collection of costumes and props. To inquire about our inventory and availability, please contact Jonah Greene.

Contact Information

Director of Cultural Arts
Jonah Greene
913-327-8073

Box Office Sales Specialist
Bri Nicoletti
913-327-8054

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